Orders are shipped FOB Mukwonago, WI in most instances by United Parcel Service. Shipping is added at time of order.
All our orders are shipped as soon as possible to make sure your Bonstone purchase reaches you as quickly as possible. Bonstone does not guarantee same day shipping of any orders.
The estimated delivery time is based on the shipping service selected. Bonstone is not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
Bonstone warrants the replacement of defective material. Please notify us so an authorization can be made to return the material and so the appropriate material may be reissued.
Bonstone reserves the right to issue a restock fee up to 25% of the original purchase price of the material returned. Buyer is responsible for shipping costs associated with returning material to Bonstone.
There are no returns on custom orders.